63 pages

CKM Module 1

of 63
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Deals with personal change management
  CHANGE AND KNOWLEDGEMANAGEMENT  WHAT IS CHANGE? Change is considered with making things different.Change intervention is a planned action to makethings different.The person or persons who act as catalysts andassume the responsibility for managing the changeprocess is the change agent.  Defn of CHANGE Change is defined as „ to make or become different,give or begin to have a different form‟.  Change also means dissatisfaction with the old and belief in the new.    WHY CHANGE ? To survive and eventually prosper, an organizationmust monitor its external environment and alignitself with changes that occur, or tend to occur.Change takes place on three levels:
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